TERMS & CONDITIONS
Please read our terms and conditions carefully

We prioritize transparency and clear communication with our students and their families. As such, we present the following Terms and Conditions of Payment and School Regulations, which outline our financial policies, enrolment procedures, and essential guidelines for maintaining a conducive educational atmosphere. Please review the information thoroughly to ensure a comprehensive understanding of our school's expectations and requirements.

The following excerpt includes selected portions of Prime School's internal regulations, focusing on essential financial policies, enrolment procedures, and other pertinent guidelines. For a comprehensive overview, please refer to the complete set of internal regulations provided by our administrative office.

We encourage you to familiarize yourself with the outlined details to ensure a smooth and productive experience within our academic community.

Terms and Conditions of Payment: The initial fees (including Registration, Capital Levy, and Insurance) are payable upon registration or re-registration of a student and are non-refundable, irrespective of circumstances. Failure to settle the first trimester's fees by the due date will result in the loss of your child’s place, with the invoiced amounts remaining due and payable.

Registration / Transfers: Pre-enrolment of a student at Prime School International for the upcoming academic year can be done at any time.

Siblings Discount: Families enrolling multiple children at the school benefit from a sibling discount structure applied to tuition fees:

• 5% discount for the second child.
• 15% discount for the third child.
• 25% discount for the fourth child and any subsequent siblings.
  Discounts apply when siblings are enrolled concurrently.

Cambridge/BTEC Exams and Assignments: Fees related to official Cambridge/BTEC examinations and any associated assignments for technical courses will be charged separately and are not included in the standard tuition.

Special Needs: Support for Special Needs will be charged according to the specific requirements of the student. Prime School reserves the right to withdraw any place offered based on incomplete disclosure of known or suspected SEN circumstances or false information presented during the application process.

Transportation Services: Transportation is an optional service with fees structured quarterly or annually. Pricing varies based on whether the service is for one-way (AM or PM) or round-trip (AM and PM). An occasional ridership fee is also available. Please refer to the main fee schedule for specific costs.

Enrolment of New Students: To enrol new students, the completion of the registration process is mandatory at least one month before the commencement of lessons. If a student withdraws from the enrolment process, the non-refundable registration fees and capital levy will not be reimbursed.

Late Admission: If a student begins lessons during any trimester, the fee to reserve the student's place will include tuition for the full trimester, alongside the Registration Fee and Capital Levy for the entire academic year (if applicable).

Early Withdrawal: Written notice of intent to withdraw during the academic year must be submitted to the Admissions Office 90 days before withdrawal. Failure to provide written notice by the deadline will result in the full trimester's fees becoming due and payable, regardless of attendance.

Boarding Facilities: Boarding is offered as a comprehensive annual program. The service includes accommodation, room cleaning, all meals and snacks, laundry services, transportation (boarding-school-boarding), weekend activities, academic support, health services, and 24/7 pastoral care. Please note that school holidays (Christmas, Easter, July, and August) are not covered. Additional invoices, calculated proportionally based on the annual fee, will be issued if a student resides in the boarding facilities during these periods.

Tuition Fees Payments: Prime School International has a price list for each academic year. The annual fee can be paid in the following ways:

• In Full: By the 31st of August (before the start of the academic year).
• By Trimester: Invoices will be issued on the 1st of August (for Sep, Oct, Nov), 1st of November (for Dec, Jan, Feb), and 1st of February (for Mar, Apr, May, Jun).

All payments are to be made by MB (Entity/Ref), with details provided on all invoices. Alternatively, payment can be made in person at one of our campuses via a credit card machine or through bank transfer. Proof of payment should be emailed to financeiro@primeschool.pt for reconciliation.

Financial Regulations and Outstanding Payments: Students with unsettled accounts will not be included on the grade list until the matter is resolved with the financial department. Payments made after the specified deadlines will be subject to a 10% late fee on the outstanding amount, in addition to a monthly interest of 1% on delayed payments. Prime School International reserves the right to refuse attendance to students with overdue accounts and to exclude students whose parents or guardians do not meet their payment obligations. In the event of a student's withdrawal without 90 days' prior notice, the parent is liable for the subsequent three months' fees. Non-attendance will not lead to any reduction in tuition fees or other services.

Staying After School Hours: Study and support rooms are available from 16h15 to 17h15 at a daily cost of €20.00. Students enrolled in Prime School Clubs can stay until 17h30 at no additional cost. After 17h30, a daily fee of €20.00 will apply. The time limit for staying on campus, even if paying the weekly fee, is 18h00 without exception.

Books and Uniforms: An initial uniform package is included in the tuition fees as specified in the fee schedule. A list of required textbooks will be sent to parents in July, which can be purchased from specified suppliers or online platforms such as Amazon.

School Insurance: School insurance is compulsory and is invoiced in the first invoice of the academic year. No student is allowed to attend classes until the insurance is paid.

Damages: In the case of damage caused by students to school premises or materials, parents or guardians will be informed, and an invoice for repairs will be sent, due within eight days.

Financial Assistance / Scholarships: A limited number of fee reductions are granted annually for Kindergarten to Year 13 students, subject to evidence of financial need. Eligible families must have had their child(ren) attend Prime School for at least one consecutive year with good academic and behavioural records. Applications for financial assistance are received until February 23rd of each academic year and are reviewed by the Board of Trustees, with notification to parents or guardians by May 15th.

Revisions: All school fees are subject to revision during the school year in the event of unusual or unforeseen economic conditions. Prime School reserves the right to amend the above-stated terms and fees at any time. Student fees may be increased in accordance with the latest Consumer Price Index published by the INE (Portuguese National Institute of Statistics).

Should you have any queries or need further clarification, please do not hesitate to reach out to our dedicated staff.

Regulation on the Issuance of Certificates and Declarations

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Article 1 – Scope: This regulation establishes the rules governing the issuance of administrative certificates and declarations by the institution. It applies to all requests of an administrative nature, including but not limited to certificates of enrolment, confirmations of attendance, academic transcripts, and attestations of qualifications.

Article 2 – Competence: The responsibility for the preparation of such documents shall lie with the Pedagogical Office. Only the Officer in charge of the Pedagogical Office is authorised to issue official documentation, and no document shall be released without the prior approval of the Administrative Director.

Article 3 – Financial Regularity: No certificate or declaration shall be issued in cases where financial obligations to the institution remain outstanding. This condition is mandatory and allows for no exceptions.

Article 4 – Fees and Exemptions:

1. Certificates and declarations requested by students who are duly enrolled and actively attending the institution shall be issued free of charge.
2. For former students who did not complete their academic programme, the following fees shall apply:
   a) Simple declarations, such as confirmation of attendance, shall incur a charge of €250.
   b) Declarations relating to grades, academic records, or qualifications shall incur a charge of €500.
3. Where more than one declaration is requested, the total amount shall correspond to the sum of the individual fees. For illustration, if a former student requests both a declaration of attendance and a declaration of academic results, the total fee payable shall amount to €750.

Article 5 – Procedure for Former Students: The issuance of certificates and declarations to former students who did not complete their academic programme shall follow the procedure set out below:

1. Verification of financial status to confirm that no outstanding payments exist.
2. Where no arrears are identified, the Administrative Services shall issue an invoice in accordance with the applicable fee.
3. Following confirmation of payment, the Pedagogical Office shall deliver the requested document within three working days.

Article 6 – Entry into Force: The present regulation enters into force with immediate effect.