ISO 9001 Quality Certification
Prime School International is the first in Portugal to join the Prestigious group of ISO-certified schools.
This highlight our commitment to excellence in education and boarding.

What is ISO 9001?


The ISO 9001 certification refers to compliance with the latest version of the ISO 9001 standard, which sets the requirements for a quality management system (QMS).

This standard is internationally recognised and is used by organisations of all sizes and sectors to ensure the quality of their products and services, improve customer satisfaction, and optimise internal processes.

The ISO 9001 focuses on a process-based approach and risk management, encouraging organisations to adopt practices of continuous improvement (PDCA cycle). It emphasises the importance of understanding and meeting customer needs, as well as considering the context in which the organisation operates and the expectations of interested parties. To obtain the ISO 9001 certification, an organisation must undergo an audit conducted by an accredited certification body, which will assess whether the organisation's quality management system meets the standard's requirements.

The certification is proof that the organisation is committed to quality and continuous improvement, thus offering a competitive advantage in the market.

The following activities at Prime School International are certified as meeting the internationally recognised ISO 9001 standard for quality management systems:

  • International School (ensino privado internacional). Ensuring a safe, inclusive, and stimulating atmosphere conducive to learning. Continuous monitoring of teaching methodologies, curriculum development, and lesson planning. Recruitment, ongoing professional development, and performance evaluation of teaching staff to meet international standards. Robust student assessment systems, including formative and summative assessments, to track and support academic progress. Setting and reviewing academic and developmental goals aligned with international benchmarks. Regular feedback systems to ensure alignment between school objectives and the aspirations of students and their families, fostering open communication channels...
  • Boarding (internato). Regular maintenance, safety checks, and enhancements to ensure high standards of accommodation. 24/7 pastoral care, emotional support, and guidance from trained staff. A diverse range of activities, including sports, arts, and cultural programmes, to encourage holistic development. Structured schedules balancing academic commitments with leisure and recreational time. Access to health services, nutritious meals, and wellness programmes that promote physical and mental health. Programmes fostering positive behaviour, conflict resolution, and social skills development within the boarding community...
  • Institutional Cooperation (cooperação institucional). Protocols with national and international universities, facilitating smooth transitions for students pursuing higher education. Links with industries for internships, apprenticeships, and vocational training for students seeking professional careers. Tailored career counselling, workshops, and mentorship to help students identify and pursue their academic or professional goals. Engaging former students to support current students through mentorship, networking, and career development opportunities. Collaboration with local and international organisations to promote student involvement in social and environmental initiatives...


The implementation of ISO 9001 at Prime School International marks a significant milestone, positioning us as leaders in international education among an elite group of educational institutions, including some of the top universities in Portugal, and strengthens our ability to provide a learning environment that is not only safe and efficient but also student-centred. We are confident that this accomplishment will greatly enhance the success and well-being of our entire school community. It reflects our commitment to excellence and our dedication to fostering an educational environment that prioritises the needs and aspirations of our students. We look forward to continuing on this path, as we shape the futures of our students.


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Benefits of ISO 9001 Certification:

Quality Assurance:

Trust and Security: The ISO 9001 certification ensures that Prime School International adheres to stringent quality standards in all its processes. This provides parents with the confidence that their children are receiving a high-quality education.

Continuous Improvement:

Adapting to Needs: The certification implies a commitment to continuous improvement. The school is constantly evaluating and improving its teaching methods and operations, adapting to the evolving needs of the students.

Innovation and Upgrading: Through ISO 9001, the school adopts international best practices, ensuring that students have access to the most recent and effective methodologies.

Transparency and Communication:

Clear Processes: The certification requires transparency in processes and clear communication with all stakeholders. Parents will have a clear view of the school's educational and administrative processes.

Feedback and Participation: Prime School International values feedback from parents and students, using it to make significant improvements. ISO 9001 promotes an environment where parental participation is encouraged and valued.

High-Quality Teaching Environment:

Trust and Security: The ISO 9001 certification ensures that Prime School International adheres to stringent quality standards in all its processes. This provides parents with the confidence that their children are receiving a high-quality education.

... several renowned ISO-certified institutions ...

we are in good company

Cambridge ISO9001 Certification
Universidade de Lisboa
Universidade do Porto
ISCTE
ISEG ISO9001
Universidade Nova de Lisboa

ISO 9001 Quality Certification
Prime School International is the first in Portugal to join the Prestigious group of ISO-certified schools.
This highlight our commitment to excellence in education and boarding.